Support: Known Issues

PLEASE NOTE: We have a Second Life Public Issue Tracker being beta-tested, which we hope will eventually supercede this Known Issues page. You're able to view issues by # of votes, discuss with fellow Residents, and the search functionality is much better.

This is a gradual transition and we want to make it smooth for you, so thanks for your understanding.

We encourage you to try the new system!

This page contains issues Linden Lab has verified as in the current release and Safe for Public. It is very important to note that this is a work in progress and that we are actively scrubbing bugs for inclusion in the Known Issues page. This page auto-updates weekday evenings. This is not a complete list of bugs in Second Life. For more information about this page, please see this article.

Priority Key:  -Showstopper  -Critical  -Major  -Normal  -Small
Last Updated: Sunday, November 18, 2007
SL-44057: Intel Graphics: Alpha HUD objects are not full-bright when vertex shaders are enabled
Affects: 1.16.0 (Graphics - Rendering)

Repro (requires an Intel Graphics chip like GMA950)
- Create a cube.
- Apply the texture: "Library > Textures > White - Transparent" to the object.
- Right-click > More > Attach HUD > Center.
- Verify the object appears full-bright and not grey.
- Edit > Preferences > Graphics Detail > [ x ] Enable Vertex Shaders.
* Observe: The alpha object appears grey and not full-bright.
SL-42570: Texture upload previewer doesnt show transparencies when gamma setting is not 0.00
Affects: 1.15.0, 1.18.0 (Graphics - Rendering, RX - UI/Look and Feel)

Open the image previewer and select a texture with an alpha background and click open viewer the texture in the previewer and notice the checkerboard pattern

Leave that window open and edit Preferences > Adv. Graphics > and change the gamma value to say 0.01 notice the background is completely white.

Lower the gamma value from 0.01 to 0.5 and notice the checkerboard pattern is fading back in

Expected

checkerboard pattern shouldnt be affected by gamma values.

Note this affects all textures that show the checkerboard pattern, ie loaded from inventory or when using the edit tool and adding transparency.
SL-31176: Covenant last modified date is wrong
Affects: 1.13.1 (Estates)

Repro: Go to TextureTest region and view the Covenant tab of the Estates tools.

Observe: The last modified date says "Last Modified Wed Dec 31 16:00:00 1969".

Expected: This is a user provided Covenant, and it should state the last date it was modified.

Note: This bug is seen on regions in other estates, not only TextureTest.
SL-19987: Group roles selection error
Affects: 1.12.0.13, 1.18.0 (Groups)

Steps to reproduce the bug:

Edit > Groups...

Select a group

Click Info

Click Members & Roles tab

Click Roles sub-tab

Select "Officer" from list

Select the "Name" edit field

Type "a"

Select "Owner" from the list

Observed results:

Both Officer and Owner are selected

Expected results:

Owner should only be selected
SL-18951: Mouselook, alt-zoom, avatar steering all drift when UI size != 1.0
Affects: XUI1 Phase 1, 1.12.0.13 (XUI)

Repro:
- Edit > Preferences > Graphics.
- Set your UI size to something other than 1.0 (I used 0.9).
- Click OK.
- Enter Mouselook.
* Observe, the mouse drifts.

Affects all systems.

> Workaround: Set the UI size to 1.0
SL-14370: Agent's inputs can only be acted on by an object sat on or an attached object in some cases
Affects: 1.9.0.21 (LSL)

- Place the following script in a Cube:

default
{
    state_entry()
    {
        llSetObjectName("FWD");
    }

attach(key attached)
    {
        if (attached != NULL_KEY) 
            llRequestPermissions (llGetOwner(),PERMISSION_TAKE_CONTROLS);
        else
            llReleaseControls();
    }
    run_time_permissions(integer permissions)
    {
       if (permissions & PERMISSION_TAKE_CONTROLS)
        {
            llTakeControls(CONTROL_FWD, TRUE, FALSE);
            
}
    } 
    control(key id, integer level, integer edge) { 
        
//Forward 
        if(level & CONTROL_FWD) { 
        llSay(0,"CONTROL_FWD");
        } 
        if(level & CONTROL_BACK) { 
        llSay(0,"CONTROL_BACK"); 
        }
    }
}

- Put the following script in a Sphere:
key agent = NULL_KEY;

default
{
    state_entry()
    {
        llSetObjectName("BACK");
        llSitTarget(<0,0,.1>,ZERO_ROTATION);
    }

changed(integer change) { 

if(change & CHANGED_LINK)
        {
            if (llAvatarOnSitTarget() != NULL_KEY)// someone is sitting on me
        { 
            llRequestPermissions(llGetOwner(),PERMISSION_TAKE_CONTROLS);
        }
        else if (llAvatarOnSitTarget() == NULL_KEY)
        {
            llReleaseControls();
        }
    }
}

run_time_permissions(integer permissions)
    {
       if (permissions & PERMISSION_TAKE_CONTROLS)
        {
            llOwnerSay("DEBUG: Taking controls");
            llTakeControls(CONTROL_BACK,TRUE,FALSE);
        }
         
} 
    control(key id, integer level, integer edge) 
    { 
        
//Forward 
        if(level & CONTROL_FWD) { 
        llSay(0,"CONTROL_FWD");
        } 
        if(level & CONTROL_BACK) { 
        llSay(0,"CONTROL_BACK"); 
        }
    }
}

- Sit on the Sphere.
- Press the Down button.
+ Verify "BACK" says "CONTROL_BACK". A lot.
- Attach the Cube.
- Press the Up button.
+ Verify "FWD" says "CONTROL_FWD". A lot.
- Press the Down button.
* Verify "BACK" says nothing.

"BACK" should have said "CONTROL_BACK". I should be able to give different controls to different objects and have them both work.
SL-42602: New folders dont allow the right click > paste action
Affects: 1.15.0 (Inventory, RX - UI/Look and Feel)

Open your inventory and right click > copy an object

Create a new folder, Try and right click and past on that folder

Notice Paste is greyed out and as its empty you cant expand that folder.

Drag an item to that folder and expand, if the folder is selected the paste option is still not available, although paste becomes and option if you just right click on the newly copied object.
SL-41458: particles using PSYS_PART_FOLLOW_SRC_MASK are not following the particle source
Affects: 1.15.0 (Graphics - Rendering)

Repro:
1) Put "Plastic Small Bumps" texture from the Library into the contents of the box.
2) Add the attached "static particle script.txt" script to the box. The script is using the PSYS_PART_FOLLOW_SRC_MASK mask.
3) Wear the box and walk or fly around.

Observe: The particle sometimes follows the box, and sometimes stops following the box.

Expected: The particle should stay with the box all the time.
SL-40535: Building - Unchecking "Apply immediately" doesn't show permissions-limited textures
Affects: 1.14.0.1 (Content Creation - In-world, Permissions, RX - UI/Look and Feel)

Create an object and goto the texture tab, click the texture window to open the texture picker

Untick the apply immediately checkbox and look through all of the folders, notice no textures are listed if they are nocopy or notransfer in your normal inventory.
SL-37071: Avatars should not automatically look at objects with script errors
Affects: 1.13.3 (RX - Communication)

Repro:
1) Add the following script to a box and touch it to generate script errors
default{touch_start(integer total_number){llRezObject("Object", llGetPos()+<0,0,1>, ZERO_VECTOR, ZERO_ROTATION, 1);}}

Observe: All nearby avatars will look at the object.

Expected: Avatars should only turn toward objects or people they can hear.
SL-32743: top menu item is selected when a torn off menu is clicked.
Affects: 1.13.2 (RX - UI/Look and Feel)

Repro:
1) Tear off the Tools menu
2) Click "Show Selection Beam"

Observe: The "Select Tool" menu opens.

Expected: The "Show Selection Beam" menu item should keep selection.
SL-28135: Clickable URL's dont prompt you to open an external web browser
Affects: 1.13.0, 1.18.0 (RX - Communication, RX - UI/Look and Feel)

Click on a http:// or other valid internet url, unlike our other links we are not prompting first time users if they want to open a popup browser, with the option to disable that popup and open as we are now.
SL-26107: Objects contents items right click menus are large until the window refreshes
Affects: 1.12.1.12, 1.12.1.13, 1.12.2.7, 1.18.0 (Content Creation - In-world, RX - UI/Look and Feel)

Rez a cube inworld, open the contents tab and drag a photo/object to the contents of the cube

Wait for the object to appear in the contents, then drag another object/photo to the cube, while waiting for the contents to refresh right click on the first item you copied.

Notice you will see and expanded menu.

I believe the old behaviour was to show the right click menu as blank until the contents had refreshed.
SL-20717: Snapshot preview is chunky if one window dimention is > 1024
Affects: 1.11.0.9 (RX - UI/Look and Feel)

- Scale your viewer to ~800x600
- Click the Snapshot button.
- Verify the preview for "save snapshot to hard drive" looks perfect
- Scale your viewer width or height, but not both, to > 1024
- Click the Snapshot button.
* Observe: The preview "save snapshot to hard drive" looks chunky as if it has been poorly rescaled. (see atttached chunky_preview.jpg)
+ Expected: The preview for "save snapshot to hard drive" should always look perfect.

Note: The actual snapshot looks perfect. Only the preview is affected.
SL-20690: Camera controls do not work after accessing pull down menus in Snapshot
Affects: XUI1 Phase 1, 1.11.0.9 (XUI)

- Click the 'Snapshot' button on the Toolbar.
- Change settings in either of the two pull down menus of the Snapshot window.
- Attempt to Pan/Rotate Camera using CTRL & CTRL+SHIFT keys.
* Observe: Camera will focus on area when left-mouse button is pressed but will not pan or rotate up and down directly after accessing snapshot options windows pull down menus (clicking any of the radio buttons in the snapshot options window restores normal functionality/behaviour).
+ Expected: Camera should rotate up and down/pan around focus point when holding down CTRL/CTRL+SHIFT keys.
SL-20325: Snapshot, flexible objects update by 1 frame on lod change when world is frozen.
Affects: 1.11.0.9 (XUI)

- Create a prim and put the following script in it:

default
{
    state_entry()
    {
        llSetPrimitiveParams([PRIM_POSITION, llGetPos() + <0,0,1>, PRIM_SIZE, <.010,.5,3>,PRIM_FLEXIBLE, TRUE, 3, 0.00, 0.00, 0.5, 1.0, <.5, 0, 0>]);
    
    llSetColor(<1,0,0>,4);
    llSetColor(<0,1,0>,2);
    }
}

- Verify the prim is moving.
- Alt-zoom on the prim.
- Click the 'Snapshot' button on the toolbar.
- Verify the world is frozen and the prim is no longer moving.
- Zoom all the way out, then back in on the prim, triggering an LOD change.
* Observe: The prim's flexible position has changed.
+ Expected: The prim's flexible position shouldn't change while the world is frozen for the snapshot.
SL-20324: 'Update Snapshot' button does not update client-side rendering features
Affects: 1.11.0.9 (XUI)

- Create a prim and put the following script in it:

default
{
    state_entry()
    {
        llTargetOmega(<0,0,.5>,.5,.5);
        llSetColor(<1,0,0>,1);
        llSetColor(<0,1,0>,2);
        llSetColor(<0,0,1>,3);
        llSetColor(<1,0.5,0>,4);
        llSetColor(<0,0,0>,0);
        llSetColor(<0,0,0>,5);
    }
}

- Alt-zoom on the box.
- Click the 'Snapshot' button on the Toolbar.
- Notice the rotation of the box by remembering which colors are showing.
- Click the 'Update Snapshot' button in the Snapshot window.
* Observe: The box has not rotated.
+ Expected: The box should have rotated.
- Close the Snapshot window.
* Observe: The box rotates very quickly to its current rotation and then continues rotating slowly.
SL-19999: Sorting Group Members by Date sorts year backwards
Affects: 1.12.0.13, 1.18.0 (Groups)

Steps to reproduce the bug:

View properties for a large group. Sort group members by Last Login date.

Observed results:

Year is sorted backwards ie online, 2004, 2005, 2006

Expected results:

Should sort the year in the correct order (Example group is Second Life Mentors)
SL-19010: Simulator thinks a cut, hollow, tapered cube prim is solid at hollow 95%
Affects: 1.10.4, 1.10.5.1, 1.18.0 (Maintenance)

- Create a cube.
- Set the dimensions to 10 x 10 x 10.
- Set the Cut Path Begin to 0.25 and End to 1.00.
- Set Hollow to 95 %.
- Set Taper X -1.0 and Y 1.0.
- Try to walk inside the shape.
* Observe: You are unable to walk inside the shape.
SL-12329: Name tags flicker on region crossing
Affects: 1.8.4, 1.9.0.15 ()

- Edit > Preferences > General > Uncheck the 'Hide my name on my screen' check box' and click 'OK'.
- Stand near the border of two regions.
- Walk across the border, watching your name tag.
* Observe: The name tag flickers as you cross the region boundary.
- Watch someone else cross a region boundary.
* Observe: Their name tag flickers as they cross the region boundary.
Expected: Name tags should not flicker when crossing region boundaries.
SL-8719: World > Start Gesture only focuses the Chat bar
Affects: 1.7.4.7, 1.10 (XUI)

- World > Start Gesture.
* Observe: The Chat bar opens if it was closed, but no '/' is entered for you. If the Chat bar was open, it gains focus.
Expected: A '/' should have been typed into the Chat bar.
= Workaround: Type a '/' to start a gesture.
SL-4391: Cannot see another avatar's jacket's change of upper fabric until lower fabric selected
Affects: 1.7 (Graphics, Maintenance)

- 2 Testers needed for this repro.
- Tester A and B: Log in.
- Tester A: Find Tester B in the Find > People window. Offer them a teleport to your location.
- Tester B: Click 'Teleport'.
- Tester B: Look at Tester A.
- Tester A: Right-click your Avatar > Appearance.
- Tester A: Click 'Jacket'.
- Tester A: If you are wearing a no-modify jacket, click 'Take Off'.
- Tester A: Create or modify the jacket.
- Tester A: Click the 'Upper Fabric' to bring up the Texture Picker.
- Tester A: Choose a texture in your inventory.
- Tester A: Click 'Select'.
- Tester A: Verify your jacket's upper layer changes.
* Tester B: Verify you do not see Tester A's jacket update with the upper layer change.
- Tester A: Click the 'Lower Fabric' to bring up the Texture Picker.
- Tester A: Choose a texture in your inventory.
- Tester A: Click 'Select'.
- Tester A: Verify your jacket's lower layer changes.
* Tester B: Verify you see Tester A's jacket update with the both the upper and lower layer changes.

The jacket should update anytime either of the textures is changed.
SL-4144: Build button becomes active when the Zoom tool is activated by Appearance mode
Affects: 1.7, 1.12.3.6 (RX - UI/Look and Feel)

- Right-click your Avatar > Appearance...
* Observed: The Build button will become active because the Zoom tool is being used.