Support: Concierge Services

Ever wanted to own your own estate or island? Be the ruler of all you survey? Build your own dream world? We can understand that desire. It’s why we built Second Life.

We also understand that owning an island or other large estate in SL can be a singular challenge – bringing your vision into existence often requires a unique combination of vision, persistence, creativity, and organization.

If you've become a major landowner in the last six months, you may not be aware that there's a special resource available to help you - the Second Life Concierge.

The Concierge is a dedicated service designed to help landowners make the most of their investment by putting the resources of Linden Lab within easy reach. Landowners with holdings greater than half a region have access to a private, toll-free Concierge line, as well as an exclusive email contact.

The Concierge is an excellent resource for requests related to your land or island. However, it's what you do in SL, not what you own, that makes the difference. In that spirit, the Concierge is committed to helping in any way possible. Be it technical support, billing issues, advice on finding a texture artist, or assistance optimizing a script, the Second Life Concierge will make certain you get the support you need.

Once you have become a private island or estate owner, an email will be sent to you with Concierge contact information. If you have any questions please visit our support page. We look forward to working with you in Second Life.