HOME / TECHNICAL ISSUES / LAG / DISCONNECT
Question: I think I'm lagged out. That is, I can't walk, I can only rotate in place; OR my character keeps moving several minutes after I try to stop; OR the map turns red, or objects and the terrain disappear. What's going on?
Answer:
This type of "lag" is actually the conventional definition of lag: latency between you and the Second Life servers. That is, information is taking a long time to get from your computer to Second Life, or vice-versa.
All of these are signs that you are (at least partially) disconnected from Second Life. While you're logged into Second Life, you're connecting to several different parts of the Second Life servers (for the region you're in, your inventory, your cash balance, etc.) It's possible to get disconnected from some parts of Second Life and not others, resulting in your avatar getting stuck.
When this happens, you need to close and restart Second Life to get reconnected.
If this happens consistently after a certain period of time (like a few minutes), it's likely there's other software on your computer (firewall or internet security software) that's disconnecting Second Life.
If you're using wireless, you may want to try a wired connection.
If this happens when someone else at your location tries to log onto Second Life, you might need to tweak your network a little to let multiple computers use Second Life.